We're here to help – your individual contact partners

Service at Your Door

Speaking of sandwich panels - we are specialists! Continuous and expert training in-and on the job as well as years of practical experience make us your go-to partner for everything concerning sandwich panels for wall, roof and special applications. Whether statical aspects, thermal insulation, fire- or sound protection have priority to you - we will help you select the perfectly apt product for your specific requirements. We will supply valuable advice regarding handling and installation and provide all necessary technical documents and certificates for you. While preparing a project-specific offer, we already clarify the availability of the prime materials and production capacities ensuring a quick and smooth procedure in case of an order.

Sales

Acting as the “voice” of our customers, we are the direct link between them and all departments responsible for the thorough processing of our customers’ orders, distributing all relevant information quickly and precisely to materials management, production scheduling, quality management or shipping. We provide an appropriate cost-benefit ratio of our product range and therefore ensure competitiveness for our customers. Our highly sophisticated customer service as well as reliability in order fulfilment and on-time delivery is essential for maximum customer satisfaction - and we are entitled to nothing less.

Marketing

By constantly monitoring our relevant markets, we are able to quickly find potentials for optimisation of our product portfolio. Target-performance comparison and customer surveys besides other marketing instruments are basic for the layout of our product range and implementation of promotional activities like fairs and trainings. We also organise corporate communication both externally - towards our customers and the public - as well as internally towards our shareholders and employees.

Do you have any questions about lead time or modification of your current or future orders? About fairs, catalogues, sponsoring or public relations activities? - Just give us a call!

Service portfolio

Acting as the “voice” of our wholesale-customers we are the direct link between them and all departments responsible for the thorough processing of our customers’ orders, distributing all relevant information quickly and precisely to materials management, production scheduling, quality management or shipping. We provide an appropriate cost-benefit ratio of our product range and therefore ensure competitiveness for our customers. Our highly sophisticated customer service as well as reliability in order fulfilment and on-time delivery is essential for maximum customer satisfaction - and we are entitled to nothing less.

The department of Application Engineering is an important link between Metecno Bausysteme GmbH and our customers. We see our work as a service for our customers. Above all, it is our purpose to find out if and in which way the requirements of our customers can be met.

If you have any questions concerning the project application and the properties of Metecno products - contact us! We are here to help with sophisticated advice for all questions around the product itself, right up to static calculations of sandwich panels for your specific use.

You need a static calculation or structural pre-analysis?
Then, please use one of the following checklists:

You have a problem concerning acoustics? Whether industrial acoustics, sound absorption or acoustic improvement – with Metecno you will find the best solution! With our product, we have the answer to your acoustic troubles.

Metecno delivers sandwich panels for every need of sound insulation and improvement like noise protection walls, machine enclosures, acoustic partition walls and acoustic projection surfaces.

All our panels have been tested in acoustic laboratories. With our know-how, you can trust in tested quality.

Got any questions? Contact us via telephone or mail – we are here to help!

Perfect logistics is half the battle for the success of your building project. As a highly specialised department, it is our purpose to ensure that the right panels arrive in perfect condition at the right place at the right time. We strive to work with adequate forwarding agencies on a regular and long-term basis in order to guarantee a constant high level of quality concerning our partial- and full truck shipments as well as loading of special lengths or overseas containers. During the preliminary stages of shipping, we ensure suitable handling of every package and professional storage. We regard our performance as a crucial part of the service portfolio of Metecno and are looking forward to any new logistical challenge.

The department of after-sales service continues our service-orientation towards our customers. Our colleagues are available not only for technical customer queries but, in the case of claims, are also responsible for the rapid local assessment, the careful and precise inspection of the claimed products and for working out solutions.

Here is where all activities converge. Thanks to a flat organizational structure, we stay close to our customers and work continuously for the optimisation of our performance.

We think about the future, we detect trends and developments on the market and are openminded when it comes to new technologies. This kind of thinking comprehends our strategic planning on medium and long term basis as well as for ongoing projects and programs in the three sectors production, administration and sales.

For us, the most relevant factor of success is our well-trained and motivated stock of employees. Living the “Metecno Way”, we exemplify a clearly defined and distinct corporate culture.

We are responsible for the internal and external communication of all personnel-relevant issues. We are first contact partner for job candidates, employees, temporal employment agencies and public authorities, and we stand out due to our friendly, competent and performance-oriented way of working. Your personal contact partners are looking forward to your call!

We're here to help – your individual contact partners

Service at Your Door

Sales and Marketing

Contact Partners for Wholesale - SIS.CO Deutschland GmbH

Application Engineering

Metec-NO-Sound – Your Specialists for Acoustics

Shipping/ Logistics

After-Sales Service

Management Board

Human Resources